Legal
Privacy Policy
This policy explains what personal data we collect, why we collect it, how we use it, and your rights. We are committed to protecting your privacy and handling your data responsibly.
Last updated: February 2026
At a glance
We don't sell your data
Your personal information is never sold to third parties.
Purpose-limited
Data is used only for valuations, offers, and collection.
You're in control
Request access, correction, or deletion at any time.
What we collect
Motorcycle details
Registration, make, model, year, mileage, condition, write-off category (if any), photos, and any notes you provide.
Contact details
Name, phone number, email address (optional), and preferred contact time (optional).
Location
Postcode to estimate collection logistics and provide accurate valuations.
Technical data
Basic server logs for security, abuse prevention, and site reliability.
How we use your data
- Provide a valuation and communicate offers for your motorcycle.
- Ask follow-up questions about condition, keys, V5C/logbook, or finance status.
- Arrange collection and payment if you accept our offer.
- Keep the website secure, prevent fraud, and ensure reliable service.
Legal bases (UK GDPR)
We process your personal data under the following legal bases:
- ContractTo provide a valuation and complete a sale if you accept our offer.
- Legitimate interestsTo respond to enquiries, prevent fraud, and operate the service effectively.
- Legal obligationWhere we must retain records for accounting, tax, or regulatory compliance.
Data sharing
We only share your data with service providers necessary to operate this website and process your enquiry. We never sell your personal information.
- Email delivery providers (to send and receive communications)
- Hosting and IT providers (to operate and secure the website)
- Legal or regulatory bodies (only where required by law)
Data retention
We keep enquiry data only as long as necessary to handle your request. If no sale proceeds, we typically delete your data within 12 months of last contact.
If a sale completes, we retain transaction records for up to 7 years as required for accounting, tax, and legal compliance.
Your rights
Under UK GDPR, you have the right to:
- Access — Request a copy of the personal data we hold about you.
- Rectification — Request correction of inaccurate or incomplete data.
- Erasure — Request deletion of your data (where applicable).
- Restriction — Request we limit how we process your data.
- Objection — Object to processing based on legitimate interests.
To exercise any of these rights, please contact us via the Contact page.
Cookies & Security
Cookies
For details on how we use cookies, see our Cookie Policy.
Security
We use reasonable technical and organisational measures to protect your data. No system is 100% secure.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.